BTES presents a day of sharing and learning, covering organizational strengths and best practices included in our 2017 Malcolm Baldrige National Quality Award application.
The day will include presentations on our journey, Category 3 - Customers, and Category 5 - Workforce. Participants will also tour BTES and choose two afternoon breakout sessions to attend that will go in depth on the chosen topic.
If you would prefer to pay by check, please call Leslie Blevins at 423-793-5511 to register and pay.